You may notice that sometimes when you add an attachment to an email, it goes in as an icon into the body of the email, instead of in the Attached line below the subject of the email.
Here’s the secret - it all depends on the format of your email.

Email Format:

Location of Attachment:

Plain TextAttached line below subject of email
Rich TextBody of the email
HTMLAttached line below subject of email

To learn more about the differences between the mail formats, read about it on the Microsoft Office web site.

Change the Format of an Individual Email

Outlook 2007
  1. Start a new email.
  2. Click on the Options tab of the ribbon.
  3. In the Format section of the ribbon, click on the format you want for your email (Plain Text, Rich Text, or HTML).
Outlook 2010
  1. Start a new email.
  2. Click on the Format Text tab of the ribbon.
  3. In the Format section of the ribbon, click on the format you want for your email (Plain Text, Rich Text, or HTML).

Change the Default Format For All of Your Email

Outlook 2007
  1. In Outlook, go to the Tools menu and select Options.
  2. Click on the Mail Format tab.
  3. In the Message Format section, click the Compose in this message format: drop down arrow and select the format you want.
  4. Click OK.
Outlook 2010
  1. In Outlook, click on the File tab.
  2. In the left column, click on the Options button.  The Outlook Options window will open.
  3. In the left column, click Mail.
  4. In the Compose messages section,  click the Compose in this message format: drop down arrow and select the format you want.
  5. Click OK.